Susan worked with us for nearly 2 years, helping find us what we were looking for. Our plans changed at least a dozen times over the years and she was very flexible and helpful as our demands changed. She was on top of all the details during offer submission, approval and closing. We were never scrambling, confused or uncertain about the process. Since we took possession of our home she's continued to offer help, arranging contactors, looking into HOA regulations for us, etc. We are really happy we engaged her when we started our search and continue to benefit from her guidance and expertise even after moving in.