Susan was terrific. She helped me sell my house and buy my condo. She was always available to help. Despite the fact that I was outside of her usual area of business, she quickly learned my area. She provided a steady stream of listings for us to investigate for buying and was a trooper in arranging the visits. As far as selling my house was concerned, she helped me price it fairly and made the selling process as easy as it could be made. These were not the first properties that I have sold and bought, so, I know how convoluted the processes can become. She was always cooperative, helpful, attentive and thorough. She was a pleasure to deal with, honest, careful and thorough. I cannot say enough good things about her, her professionalism, integrity and charm.